At Giftiz Store, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy.
Returns
You have 7 working days from the date of delivery to request a return for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team at info@giftizstore.com.in with your order number and reason for return. Our team will guide you through the return process and provide you with a return authorization if applicable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7] working days.

Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team immediately with photos of the damaged or defective item. We will arrange for a replacement or refund as soon as possible.
Contact Us
If you have any questions about our refund and return policy, please contact us at info@giftizstore.com